Operations Digital Transformation Playbook
Digital Transformation is the buzz word of the day. Whether TMF is saying it or Lightreading is reporting it, CIOs are doing it. Here is an example roadmap for transforming …
Best Practices Guide for Application Monitoring
Don’t Fear the App Digital service providers are being driven by customers into the world of applications. Gone are the days that simple internet access is all you have to …
Intelligent Approach to Smart Cities
Smarter Smart Cities At the Smart City Dublin forum, the subject was how municipalities can save money and better enable citizens. These opportunities are not driven by cities, but …
Predicting the IoT World
What are we going to do in the IoT world? My typical response to service providers is, “well, that was last week…” All kidding aside, we live in the …
Assuring quality real-time services
Traveling from trade shows Coming back from a trade show I took my Uber back to the airport, oddly enough I experience the value of real-time services. As most, …
Who am I?
Welcome to my new blog. As the founder of multiple service assurance companies, I will be posting relevant information about service assurance as well as shared insight into the world …